Privacy Policy
WE ENSURE THE PRIVACY OF ALL OUR MEMBERS.
Indian flower ("we", "us",
"our") is committed to protecting all the information you share with
us. We follow stringent procedures to help protect the confidentiality,
security, and integrity of data stored on our systems. Our Website encrypts
your personal information using Secure Socket Layer (SSL) technology to provide
for the secure transmission of all data. Only those employees and/or authorised
third parties who need access to your information in order to perform their
duties are allowed such access.
Please read this privacy policy carefully by
accessing or using our website, you acknowledge that you have read, understand,
and agree to be bound to all the terms of this privacy policy and our website
terms of use. if you do not agree to these terms, exit this page and do not
access or use the website.
The Policy does not apply to the procedures and
practices followed by entities that are not managed, owned or controlled by
www.indianflower.in or to the people that are not engaged, employed or managed
by www.indianflower.in
All Contents on the Site is the sole property of
www.indianflower.in or its owners. We authorize you to view and download the
content on the site solely for your personal, non - commercial use. You
may not reproduce, modify, display, sell, or distribute the content, or use it
in any other way for public or commercial purpose.
If you have questions or concerns regarding this
statement, you can email us at care@indianflower.in
Through this document, we wish to make you:
- Feel
at ease while using our websites.
- Feel
confident while sharing information with us.
- Aware
that you may contact us with your questions or concerns about privacy on
this website.
- Aware
that by using our websites you are agreeing to the collection of certain
data.
Enjoy Secure Shopping
We use encryption technology, digital certificates,
secure commerce servers, and authentication to ensure that your personal
information is secure online.
Your Registration Or User Account
Indianflower.in (Website) keeps track of your
information to offer you the best possible shopping experience. Before
completing your purchase, we ask you for your name, phone number, email,
billing and shipping addresses. This information, along with your payment method,
is necessary to fulfil your order. This information may be disclosed to
specific members of our staff and to select third parties (such as our credit
card processor, shipping provider, website hosting partners or other parties
who assist us design and/or operate the website or help us analyse collected
data). These parties will only use your data for the purpose of carrying out
the work as indicated and will be required to keep the information
confidential. We will also release personal data if such is required by law. We
may also need your email address or phone numbers to contact you if we have
questions about your order.. At any time, you can notify us that you wish to
stop receiving these emails. In addition, we keep a record of your past
purchases, returns, and credits. We may also ask you for information regarding
your personal preferences and demographics to help us better meet your needs.
You may cancel your registration at any time, and you can choose to opt-out of
receiving any e-mails and/or SMS messages from us. Additionally, you can choose
to have all your personal information deleted from our database.
If you want to opt-out, delete or modify your
personal information, please visit the registration page. We encourage you
promptly to update your personal information if it changes.
Information that may be collected from you
www.indianflower.in collects the details provided
by you on registration together with information we learn about you from your
use of our service and your visits to our website and other websites accessible
from them.
Kindly, note that www.indianflower.in does not
access or store your Payment Card details (i.e. credit/debit card number,
expiration date, CVV etc.). When you make a purchase using your card, all
required transaction details are captured on the secured payment page and are
securely transmitted to your card issuer for obtaining an authorization
decision. At no time during the purchase process or thereafter does www.indianflower.in
have access to, or store, your complete card account information.
We may collect additional information in connection
with your participation in any promotions or contests offered by us and
information you provide when giving us feedback or completing profile forms. We
also monitor customer traffic patterns and website use, which enables us to
improve the service we provide. We will collect only such information as is
necessary and relevant to us to provide you with the services available on the
website.
While you use our website, we may have automatic
access to (receive and collect) certain anonymous information in standard usage
logs through our web server, obtained from “cookies” sent to your browser from
web server cookies stored on your hard drive, including:
Computer-identification information.
- IP
address, assigned to the computer which you use.
- The
domain server through which you access our service.
- The
type of computer you're using.
- The
type of web browser you're using.
While you are transacting on our website personally
identifiable information collected about you may include:
- First
and last name.
- Email
addresses.
- Contact
details including phone numbers.
- PIN
code.
- Demographic
profile (like your age, gender, occupation, education, address and
durables owned).
- Personal
preferences and interests (such as books, movies, music and so on); and
- Your
opinion on services, products, features on our websites.
We may also collect the following information
about:
- The
pages you visit/access.
- The
links you click on our website.
- The
number of times you access the page.
- Things
you view, add to bag, add to wish list.
- Other
websites you open simultaneously while browsing on ours.
You may terminate your account at any time by
writing to us at care@indianflower.in, from the email ID you have used for
creating your account login, and mentioning “Please close my www.indianflower.in
account” in the subject line. We will disable access to your account within 5
working days of receiving your mail. However, your information may remain
stored in archive on our servers even after the deletion or termination of your
account.
When / How do we collect the information?
We will collect anonymous traffic information from
you when you visit our website.
We collect the personally identifiable information
from you when you register with us or you transact as a guest. During
registration you are required to give us your contact information (such as
name, email address, date of birth, gender, billing address, delivery address,
pin code, mobile number, occupation, interests etc.) Upon registration users
may receive communications from www.indianflower.in (e.g. newsletters,
updates). Even when you transact as a guest we collect identifiable information
(such as name, email address, date of birth, gender, billing address, delivery
address, pin code, mobile number etc.).
We use this information to contact you about the
services you are using on our website and services in which you have expressed
interest.
When you purchase a product or service from us, we
request certain personally identifiable information from you on our order form,
in order to be able to fulfill your requested service. You must provide contact
information (such as name, email, and shipping address).
We use this information for billing purposes and to
fill your orders. If we have trouble processing an order, we will use this
information to contact you.
You have the option to provide demographic
information (such as occupation, education and gender) to us; we encourage you
to submit this information so we can provide you a more personalized experience
on our website.
We are the sole owners of your information
collected by us at different points on our Website.
We will collect personally identifiable information
about you only as part of a voluntary registration process, guest check out,
on-line survey, or contest or any combination thereof.
We may at certain times make chat rooms, forums,
instant messenger and message boards and other services available to you.
Please understand that any information that is disclosed in these areas becomes
public information. We have no control over its use and you should exercise
caution when disclosing your personal information to anyone.
If you use a bulletin board or chat room on this
website, you should be aware that any personally identifiable information you
submit there can be read, collected, or used by other users of these forums,
and could be used to send you unsolicited messages. We are not responsible for
the personally identifiable information you choose to submit in these forums.
How is the information used?
We use your contact information to send you:
- Password
reminder and registration confirmation.
- Special
offers.
- Changes
in the service policies or terms of use.
- Event
based communications such as order information, renewal notices, invites,
reminders etc.
Note: We send users updates upon registration, and
updates regarding your order status. We also send promotional emails to inform
you about new arrivals, special offers, etc.
We use your personal information to:
- Improve
personalized features on our websites to enhance your shopping experience.
- To
contact you for your account / profile related matters or any other reason
as may be necessary.
- To
provide the services requested by you example deliver merchandise ordered
by you.
- To
preserve social history as governed by existing law or policy.
We use anonymous traffic information to:
- Remember
you, in order, to deliver better and more personalized service e.g. track
your entries in our promotion schemes.
- Recognize
your usage privileges to our website.
- Administer
and manage smooth functioning of our website by diagnosing problems.
- Track
your session and activities so that we can understand better how people
use our website.
Who do we share your information with?
We do not share your information with third
parties except our agents and alliance partners.
Agents
We use the services of our enabling partners such
as outside shipping companies, business associates to fulfill orders, and
credit / debit card processing companies to process the payment for goods and
services ordered from www.indianflower.in website. These entities do not
retain, store, share or use personally identifiable information for any other
purposes.
Alliance Partners
We will share your information with our alliance
partners who work with us or on our behalf to help provide you the services. An
alliance partner is a company or an individual who owns and manages (wholly or
part of) online content on their websites powered by www.indianflower.in
We share email addresses with agents and Alliance
partners. The agents and Alliance partners use the email address to confirm the
deliveries, send notices and offer services related to the service.
We do not rent, sell or share your personal
information and we will not disclose any of your personally identifiable
information to any other third parties unless:
Required by special circumstances such as
compliance with subpoenas, court orders, requests/order from legal authorities
or law enforcement agencies requiring such disclosure; To help investigate,
prevent or take action regarding unlawful and illegal activities, suspected
fraud, potential threat to the safety or security of any person, violations of
www.indianflower.in terms of use or to defend against legal claims; We have
your permission; To provide products or services you've requested.
The security of your personal information and email
address is important to us. When you enter sensitive information (such as
credit / debit card number) on our acquiring bank’s system or order forms, they
encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to
protect the personal information and email address submitted to us, both during
transmission and once we receive it. No method of transmission over the
Internet, or method of electronic storage, is fully secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal
information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our
website, you can email us at: care@indianflower.in
What choices are available to you regarding
collection, use and distribution of your information?
You can accept or decline the cookies. All websites
that are customizable require that you accept cookies. You must also accept
cookies to register as someone for access to some of our services.
You may refuse to accept cookies by activating the
setting on your browser which allows you to refuse the setting of cookies.
However, if you select this setting you may be unable to access certain parts
of the website or unable to avail of any of our services. Unless you have
adjusted your browser setting so that it will refuse cookies, our system will
issue cookies when you log on to our site.
Data Tracking Cookies
To facilitate and customize your experience with
the Website, we store cookies on your computer. A cookie is a small text file
that is stored on a User's computer for record-keeping purposes which contains
information about that User. We use cookies to save your time while using the
Website, remind us who you are, and track and target User interests in order to
provide a customized experience. Cookies also allow us to collect
Non-Personally Identifiable Information from you, like which pages you visited
and what links you clicked on. Use of this information helps us to create a
more user-friendly experience for all visitors. In addition, we may use Third
Party Advertising Companies to display advertisements on our Website. As part
of their service, they may place separate cookies on your computer. We have no
access to or control over these cookies. This Privacy Policy covers the use of
cookies by our Website only and does not cover the use of cookies by any
Advertiser. Most browsers automatically accept cookies, but you may be able to
modify your browser settings to decline cookies. Please note that if you
decline or delete these cookies, some parts of the Website may not work
properly.
Server Logs
In an effort to make our Website as effective and
enjoyable as possible, the computers that operate it collect certain
information each time you visit. We store these statistics in server logs. Once
again, these statistics do not identify you personally, but provide us
information regarding the type of user who is accessing our Website and certain
browsing activities of that user. This data may include: the IP address of the
user accessing our Website (i.e. the unique I.D. number of the user's
computer), the type of browser (Internet Explorer, Firefox, etc.) and the
operating system (Windows, Mac OS, etc.), the Website the user last visited
before linking to our Website, how long the user accessed our Website in any
given session, and the date and time of access. We may make extensive use of
this data at an aggregated level in order to understand how our Website is
being used. We may share some of the aggregate findings (not the specific data)
with advertisers, sponsors, investors, strategic partners, and others in order
to help grow our business.
Privacy Policies Of Third-Party Websites
This Privacy Policy only addresses the use and
disclosure of information we collect from you. Other websites that may be
accessible through this Website have their own privacy policies and data
collection, use and disclosure practices. If you link to any such website, we
urge you to review the respective website's privacy policy. We are not
responsible for the policies or practices of third parties.
Changes In Policy
We may change this Privacy Policy at any time by
posting the revised Privacy Policy in the "Privacy Policy" section of
the Website. The revised Privacy Policy is effective immediately when posted on
the Website. It is the responsibility of each User to review the Website and
the Privacy Policy periodically to learn of any revisions to this Privacy
Policy. Your continued use of the Website after the effectiveness of such
revisions will constitute your acknowledgment and acceptance of the terms of
the revised Privacy Policy. We stand behind the promises we make, however, and
will never materially change our policies and practices to make them less
protective of customer information collected in the past without the consent of
affected customers.
Contacting Us
Whether you are a new or loyal customer, marketer,
publisher, media member or job seeker we would like to stay connected and want
to hear from you!
You can contact us at:
e-mail : care@indianflower.in
Toll Free number: 1800 572 4723
